Sports / Casino
Before you open an account or move funds through Nagad, Rocket or Upay, 989bet asks you to read these terms carefully. Access to this platform depends on your local law and the eligible regions we serve — your continued use confirms you have reviewed and understood what applies to you.
These terms govern everything tied to your 989bet account — from the moment you register through every session you run, every wallet transfer you initiate, and every communication we send you. We apply them consistently whether you access from a mobile browser or a shared device. Where local law in Bangladesh restricts or limits access, those restrictions take precedence over anything written here; it is your responsibility to confirm that using this platform is permitted under the laws of your location. We do not waive that requirement for any account. Transactions processed through Nagad, Rocket or Upay are subject to both our internal transaction policy and the terms of the respective wallet provider — a dispute with a wallet provider is handled separately from a dispute with 989bet. Content on this site, including game descriptions and category pages, is informational and does not constitute a contract separate from these terms. We may update these terms when our services or legal obligations change; the version published at this URL at the time of your session is the one that applies to you. Check this page before each session if you want to stay current.
Nagad transfers are processed under both 989bet transaction policy and Nagad's own wallet terms. Disputes specific to the Nagad platform are referred to Nagad support directly.
Rocket payments follow Dutch-Bangla Bank's mobile wallet rules alongside our internal policy. Confirm wallet limits in your Rocket app before initiating a transfer to your account.
Upay wallet activity on your account is governed by UCB's wallet conditions and our transaction policy together. Review both before you complete a transfer.
Understanding the boundary of this policy helps you know where to direct a question. Our terms cover your registered account, your transaction history and the content we publish directly on 989bet. They do not extend to third-party wallet platforms, external links or services operated by studios whose game content appears in our lobby.
Registration, login, account verification and session management all fall inside this policy. Rules about account suspension, closure and reactivation are covered here and visible in your account settings page.
Deposits and withdrawals processed through Nagad, Rocket or Upay are covered by our transaction terms. Wallet-side limits, however, are set by each wallet provider and sit outside 989bet's policy scope.
Game descriptions, category pages and lobby copy published on 989bet are within scope. We are responsible for their accuracy; however, live game data and round results are produced by the relevant game studio.
Game studios whose titles appear in the lobby — such as Pragmatic Play or PG Soft — operate under their own separate terms. 989bet does not control or carry liability for those studio-side policies or data practices.
You have clear, actionable rights in relation to your 989bet account and the data associated with it. You can review your transaction history at any time from the account dashboard — every Nagad, Rocket or Upay movement is logged there with a timestamp and reference. If you believe your account details are incorrect, you can submit a correction request through the support channel listed on the contact page; we will acknowledge it and confirm any change in writing. You also have the right to raise a formal question about how your data is stored or used, and to request that your account be reviewed if you believe a restriction was applied in error. None of these rights require you to contact a third party first — start with our published support route. Where local law grants you additional rights around data access or deletion, those rights apply on top of what is written here, not instead of it. We aim to respond to rights requests within the period stated on our contact page.
Open the transaction history section in your account to see every wallet transfer, session log and account event. No support request needed to access your own records.
Submit a correction through the live chat or email route on the contact page. We confirm any accepted change in writing to the address on your account.
If something in these terms is unclear, send a specific question via the support channel. We do not require you to accept a term you have not had the chance to query.
If a restriction on your account appears to be applied in error, open a formal review request through support. Include your account reference and the relevant transaction or session date.
Policy questions are handled through the same support routes we use for account and wallet issues. Use the channel that matches the urgency of your question — live chat for time-sensitive account concerns, email for formal written requests about data or terms.
Open the chat widget from any page on 989bet to ask a policy or account question directly. Use this route when your concern involves an active session or a recent Nagad or Rocket transaction.
Send formal requests — including data access, account correction or terms clarification — to the email address published on our contact page. Keep your account reference in the subject line.
The help section inside your signed-in account area covers common policy questions with step-by-step answers. Check there first before opening a support ticket — many rights requests can be resolved without waiting.
Your account data is held for as long as your account is active and for any period required by the laws that apply to our operations. We do not share personally identifying information with game studios — their titles appear in our lobby, but they receive only the session and round data needed to run a game, not your wallet or identity details. Cookies are used on 989bet to keep your session active across device switches and to remember your lobby preferences; you can manage cookie settings through your browser.
We use session and preference cookies. You can adjust or block them in your browser settings at any time. Blocking session cookies may affect how your account loads on return visits.
Your account is protected by the login credentials you set at registration. We recommend a unique password not shared with your Nagad, Rocket or Upay wallet. Report any suspicious login via live chat immediately.
We retain account and transaction records for the period stated in our data policy or as required by applicable law. You can request a summary of what we hold by contacting support with your account reference.
To request a data amendment or deletion, use the email route on the contact page. State the specific record you want changed and attach any documentation that supports your request.
These questions cover what Bangladesh-based account holders ask most when they read our policy pages. If your question is not here, use the live chat or email route listed on the contact page.
Yes. Access to this platform depends on your local law and the eligible regions we serve. It is your responsibility to confirm that using 989bet is permitted under the laws that apply in your location before you register or deposit.
The version published at this URL at the time of your session applies to you. We may update terms when our services or legal obligations change. Check this page before each session if you want to confirm the current version.
Partly. 989bet's transaction policy covers the movement of funds into and out of your account. The wallet provider's own terms govern their side of the transfer. A dispute with Nagad, Rocket or Upay must be raised with that provider directly.
Send a written request to the email address on our contact page. Include your account reference and specify what records you are asking about. We will respond within the period stated on that page.
Yes. Submit a correction request through live chat or email. Include the specific detail you believe is incorrect and any supporting evidence. We confirm accepted changes in writing to the address registered on your account.
Studios receive only the session and round data needed to run a game in the lobby. They do not receive your wallet details, identity documents or account balance. Their own privacy terms govern how they handle that session data.